Our people are our business, we believe and invest heavily in building a great team with an even better team culture.
Co-founder/Director
Nigel is co founder of TIG and a proponent of curating travel experiences by “personalising the ordinary and systemising the extraordinary” Nigel is especially connected to the customer journey with an innovative and creative approach to experience design with a great eye for detail and ideas to surprise and entertain agents, staff, suppliers and customers.
Co-founder/Director
Heidi co-founded Altitude Tours and TIG. With a focus on operations, logistics, finance, customer experience, and company culture. Named New Zealand’s emerging tourism leader in 2023, Heidi’s youth belies her accomplishments, as she helps drives innovation and growth within the TIG group of companies.
Group General Manager
Graham, originally from Ireland, has called New Zealand home since 2011. He has already made significant strides and impact in the New Zealand tourism industry. Graham’s experience, along with his consistent dedication to providing exceptional customer experiences, has solidified his role as a key asset to our group.
Group Marketing Manager
Hanna brings a unique perspective to the team, having grown up in Queenstown, where adventure, tourism, and hospitality are part of the town’s DNA. With a background in marketing spanning various industries, she now channels her expertise as TIG’s Group Marketing Manager, blending her passion for NZ and tourism with her marketing skills to promote the group’s brands.
Key Account Manager
Alia has been an integral part of our team for over 5 years. Originally from the Mornington Peninsula, Australia, she initially brought a wealth of experience from her background in the wine industry, including roles at multiple wineries and eventually as head wine guide for Altitude Tours. Alia has since expanded her expertise to encompass various aspects of the tourism industry, specialising in sales while also serving as a versatile asset across all areas.
Group Accounts Manager
Amanda, originally from Scotland, found her home in Queenstown after traveling the world. Even after a decade, she remains struck by the New Zealand’s beauty. As our accounts manager, Amanda ensures the seamless operation of our financial processes. Her attention to detail makes her an essential member of our group, providing crucial support in effectively managing our accounts across our brands.
Group Reservations & Logistics Manger
Sammy’s love for the outdoors shines through as she spends her spare time skiing or hiking on our local trails. Her passion for adventure and New Zealand ensures that she brings firsthand and local knowledge to planning our guests’ experiences. With extensive expertise in tourism, Sammy’s career has been dedicated to curating itineraries for clients across the world. Her deep connection to the region and her keen understanding of our clients’ needs are evident in her work. Sammy excels in attention to detail ensuring seamless reservations and logistics management across all our brands.
Group Vehicle Tester
Introducing the sTIG: our very own master of the wheels. Have you ever wondered how our tour vehicles and experiences achieve that perfect balance of power and performance? Meet our resident sTIG, one of the world’s top drivers and critics. Before any of our brands and experiences hit the road, they undergo rigorous testing and evaluation by the sTIG to ensure they meet our high standards of quality and excellence.
Board Member
Andy’s career has been dedicated to developing and operating tourism businesses across various sectors, including adventure, luxury, and accommodation-based ventures. With a wealth of experience, he has been involved with renowned brands such as NZSki, Kawarau Jet, AJ Hackett Bungy, and The Dairy Guest House. As a founder of one of TIG’s brands, Black NZ, Andy’s expertise and knowledge remain an invaluable asset to TIG’s advisory board.
Board Member
Jonathan’s extensive background in international finance, coupled with his deep involvement in community philanthropy and strategic investments, brings invaluable perspectives and guidance to TIG’s advisory board, enhancing the groups growth endeavours.
Board Member
Richie is a Chartered Accountant with over 25 years of commercial business experience. He has significant experience across tourism businesses of all life stages and sizes, both internally as a CFO and externally as a Director and Advisor. Richie is well positioned to help us execute on our long term vision while helping us mitigate our risks along the way.
At TIG, our company culture is at the centre. Although we operate as a team, we have family values and work hard to make sure everyone loves being a part of the mission. We understand that to have the best customer experience, we need the best people.
Sure, we’re serious about delivering exceptional brands, but we’re equally dedicated to creating unforgettable moments for both our guests and all team members.
We take pride in our brands’ ability to retain talent, up-skill, promote from within and keep satisfaction high. At TIG, we extend our excellence and integrity to our people and culture, recognising, valuing, and celebrating everyone’s unique contributions.