Kia Pono, Kia Tūturu / Keep It Real
We show up with integrity in everything we do - true, honest, and authentic. By being real and building open, genuine relationships with customers, partners, and each other, we stay grounded in trust and respect while finding strength through collaboration.
He hua iti, he Hua Nui / Sweat the Small Stuff
We believe small actions create big outcomes. By doing the little things brilliantly, we deliver excellence - crafting exceptional results and experiences for our customers, partners, and each other.
Manaakitia i Tō Tātou Taiao / Love Our Place
We care deeply for our environment, our communities, and future generations. Guided by manaakitia – showing care and support – we take a holistic approach to sustainability that protects Aotearoa New Zealand’s natural beauty, nurtures our people and places, and ensures tourism leaves a positive legacy.
Whakawhanaungatanga / Make It Personal
We personalise the ordinary and systemise the extraordinary. Rooted in whakawhanaungatanga – building meaningful relationships and connections we focus on creating genuine rapport and personal experiences, with every team member playing a role in delivering exceptional guest journeys.
Kia Māia, Kia Auaha / Brave the Future
We embrace New Zealand’s pioneering spirit with courage and creativity. Rooted in kia māia, kia auaha - be brave, be innovative - we take inspiration from our nation’s visionaries to reimagine tourism and drive our industry forward.
Kotahitanga / Better Together
We thrive through unity and collaboration, not only within our team but also with our industry partners, operators, and agents. Together, we create experiences, open doors to opportunities, and celebrate collective success.